1. Scope of the Privacy Policy

This Privacy Policy covers how this website handles personally identifiable information collected when you use our services. The Privacy Policy does not apply to external websites linked from this site, nor does it apply to individuals not entrusted or involved in the management of this website.

2. Collection, Processing, and Use of Personal Data

When you visit this website or use its services, you may be asked to provide necessary personal information depending on the service’s nature. Your personal data will only be processed and used within the scope of the specified purpose. Without your written consent, your personal data will not be used for other purposes.

When using interactive features such as service mailboxes or surveys, the website will retain information you provide, including your name, email address, contact details, and usage time.

During general browsing, the server will automatically record information such as your device’s IP address, usage time, browser type, and browsing/clicking activity. These logs are used internally to improve website services and will never be publicly disclosed.

To provide accurate services, we may compile statistics and analyses of survey results. Statistical data or explanatory text may be published as needed for research purposes but will not involve any personally identifiable information.

3. Data Protection

The website’s servers are equipped with firewalls, antivirus systems, and other necessary security measures to protect both the site and your personal data. Only authorized personnel have access to your personal data. All relevant personnel are bound by confidentiality agreements, and any violations will be subject to legal consequences.

If outsourcing is necessary for business purposes, the website will strictly require contractors to comply with confidentiality obligations and will conduct necessary inspections to ensure compliance.

4. External Links

The website provides links to other websites. By clicking these links, you may enter external sites. However, these linked websites are not governed by this Privacy Policy. You should refer to the privacy policies of those websites.

5. Sharing Personal Data with Third Parties

The website will never provide, exchange, rent, or sell your personal data to other individuals, organizations, private companies, or public institutions, except where required by law or contractual obligations.

Exceptions include but are not limited to:

• With your written consent.

• As explicitly required by law.

• To prevent danger to your life, body, freedom, or property.

• When cooperating with public authorities or academic research institutions for public interest statistical or academic research, and the data has been processed so that specific individuals cannot be identified.

• When your behavior on the website violates terms of service or may harm the rights of the website, other users, or the public, and disclosure of personal data is necessary for identification, contact, or legal action.

• When disclosure is beneficial to your rights and interests.

• When vendors are commissioned to assist in collecting, processing, or using personal data, the website will exercise proper supervision and management.

6. Use of Cookies

To provide the best service, this website will place and access cookies on your computer. If you do not wish to accept cookies, you can set your browser’s privacy level to “high” to refuse cookies. However, doing so may cause certain website functions to not operate properly.

7. Amendments to the Privacy Policy

This Privacy Policy may be revised at any time to meet changing needs. Updated terms will be published on the website.

8. Reservation Policies and Regulations

• Making a reservation signifies your agreement to our reservation policies and privacy terms.

• We will confirm your reservation details within 1–2 business days. If you do not reply within 2 days, we reserve the right to cancel your reservation and release the seats.

• Some seats are limited in quantity and are available only while supplies last.

• Obtaining a reservation qualification does not guarantee a confirmed booking; only after payment is completed and a confirmation email is received will the reservation be considered successful.

• Please ensure you provide accurate information so we can contact you if needed.

• Reservations can be canceled up to 21 days in advance for a full refund. Cancellations made 14 days in advance are eligible for a 30% refund. Cancellations within 14 days are non-refundable.

• We reserve the right to refuse any reservation or deny entry.

• Fursuits or costume suits are not permitted inside the store.

• For any matters not specified, we reserve the right to modify, add, or interpret policies at any time. Changes will be announced immediately on our website without further notice.

Disclaimer: This English translation is provided for reference purposes only. In the event of any inconsistency, the Traditional Chinese version shall prevail as the official version.